Meet the Team

Jarrod Shaw | B.Mgt, PFP, Mortgage Professional

Jarrod Shaw’s professional background clearly illustrates his industry savvy, competence, and leadership capabilities. But what isn’t as easy to convey in words or on paper is the degree to which someone enriches the human experience. A more perceptible quality for sure, but one Jarrod underscores as much as any college education or business achievement outlined in print.

Jarrod knows how to provide services people are not accustomed to or maybe even expect, continually transforming a potentially apprehensive process into an exceptional experience.

When Jarrod transitioned into the mortgage industry from corporate banking, he brought his “yes” mindset along with his interactive expertise in relationship management, leadership, and business and partnership development. Jarrod knows how to provide services people are not accustomed to or maybe even expect, continually transforming a potentially apprehensive process into an exceptional experience. Jarrod’s only rival to his exemplary customer service is his own vast skill set. With his proficiency in mortgages, complex credit planning, commercial financing, and tax and estate planning, and having once led a team of 140-plus bankers, Jarrod is equally comfortable generating productive and meaningful results as he is guiding others to success.

  • Jarrod has a bachelor of management degree from the University of Lethbridge, and he previously Personal Financial Planner and Qualified Associate Financial Planner designations while he was in the banking system. However, Jarrod didn’t need any degree or certification to learn the importance of working smart as much as working hard or figuring out how to realize his passion for this business and connect with people personally and emotionally. Jarrod’s goal has always been to evolve the client experience without constraint and centre it around integrity, trustworthiness, communication, and treating relationships as tenable bonds.

    A dad, Jarrod is also driven to create a life and legacy for his two young daughters of which they could be proud. His years as a competitive collegiate athlete have contributed to his determined style, and he loves teaching his kids sports — along with all kinds of cool activities. An outdoor enthusiast, Jarrod also enjoys snowmobiling and backcountry skiing.

Priscila Barbosa | BBA, Mortgage Professional

Priscila Barbosa always had a passion for homeownership, and her heart has always been in working with people. After enjoying a financial career that took her down different paths over the years, Priscila decided to refocus her dedication and spirit — along with her experience and knowledge — back to the mortgage sector to work one-on-one with people and help them achieve homeownership.

Priscila believes that every relationship should be a partnership, every client deserves to be a priority, and everyone should enjoy a stress-free experience.

After earning her bachelor of business administration from NAIT, Priscila launched her career as a personal banker at Scotiabank. Her exposure to Scotiabank’s presence in Fort McMurray’s fluid market enabled her to grow more than she could have imagined, and she earned the “Best of the Best” award for top-performing employees in just her first year. Priscila has since gained a sophisticated and complex understanding of relationship management, business development, and leadership. She has also nurtured a holistic approach to her clients’ needs, one she’s expanding by currently completing a wealth management essentials course.

  • After Priscila moved over to ATB Financial and worked as a mortgage specialist for several years, she was recruited to build and cultivate its entire private banking division for Northern Alberta. After successful implementation and ensuring an established footprint, Priscila decided to complete her mortgage broker’s license and return to what is most near and dear to her: assisting people with their mortgage needs. Priscila believes that every relationship should be a partnership, every client deserves to be a priority, and everyone should enjoy a stress-free experience. She continually delivers on all three tenets through expert guidance, consistent communication, commitment, respect, and availability that doesn’t end just because the workday does.

    Priscila isn’t all business, however. Away from her career, she enjoys the outdoors, exercising, trying new cuisines, and spending time with her family. Priscila is also passionate about volunteering for and sponsoring the Northern Lights Health Foundation, especially during its Festival of Trees season.

Kristina Dube | Mortgage Professional - BC & AB

Kristina also assists our team with enhancing the Client Experience to be the best in the business by using expert communication, process integration, file workflow management, and CRM management - and she has the expertise and experience to back it up!

Experienced in accomplishing strategic operational advancements in several business ventures and franchises, Kristina drives both client experience and satisfaction based on her high standards and determination. Her collaboration in multiple commercial and corporate deals with both local and foreign investors over the past decade has strengthened her true passion for working with people to create the most efficient solutions possible. Her role is to ensure the client journey is an exceptional one.

Striving for efficiency and simplicity through communication, she prioritizes our clients' sentiment with a friendly and engaging approach, her keen attention to detail, and her fierce personal accountability.

  • Her experience is highlighted with owning and operating multiple Tim Horton’s Franchises while continuing to build her knowledge by studying and managing multiple businesses at once. While Kristina has built a strong reputation in the business community from her work ethic, commitment, and dedication to the people around her, she is ultimately eager to cultivate new relationships with our clients and partners. With her executive style approach and administrative solutions, her comprehensive ability to help our clients reach their goals by first understanding their needs is what sets her apart. She challenges the line of excellence by never settling for a mediocre client experience.

    Providing a positive and low-stress experience, Kristina believes something as simple and underestimated as a personal touch can facilitate the difference between merely completing a transaction and creating an experience that is memorable and rare.

    When working with Kristina there is no questioning her passion for people and her natural approach to the client experience journey. Striving for efficiency and simplicity through communication, she prioritizes our clients' sentiment with a friendly and engaging approach, her keen attention to detail, and her fierce personal accountability.

Erin Buehler | Mortgage Associate

Erin Buehler  is a seasoned professional with a wealth of experience in creating exceptional customer experiences in a niche market where the quality of the experience is paramount. With a deep understanding that in this industry, experience is truly everything, Erin goes above and beyond to ensure that every customer interaction is memorable and exceeds expectations.

Erin is known for her unwavering commitment to client satisfaction. Her obsession with the client experience drives her to continually seek innovative ways to elevate the service she provides.

  • She understands that every touchpoint is an opportunity to create a lasting impression and build strong relationships with clients.

    As a trusted leader in client relationship management, Erin has built and nurtured strong partnerships with clients and business partners, earning their trust and loyalty. Her ability to effectively manage relationships and deliver outstanding service has consistently resulted in long-term success and business growth.

    In addition to her expertise in customer experience, Erin is skilled in brand management, ensuring that every interaction aligns with our company's values and mission. She understands the importance of maintaining a consistent brand image and effectively communicating the company's unique value proposition, which in our case at MERGE is Experience, Trust, and Connection.